VISTARA HOTEL

Key skills

Role & responsibilities

ROLE PURPOSE The Event Coordinator at VISTARA HOTEL works within the Banquets & Events department to plan and deliver banquet and event operations that match the agreed event order. This is a execution and coordination role aligned to the company's service, hygiene and safety standards. KEY RESPONSIBILITIES 1. Set up function spaces as per the banquet event order, floor plan and timeline 2. Brief and deploy the service team across event sessions 3. Coordinate with kitchen, engineering and vendors on setup, AV and service timing 4. Track consumption, extras and billing details for each function 5. Ensure post-event breakdown, inventory reconciliation and guest feedback capture REPORTING STRUCTURE Reports to: Banquet Manager Department: Banquets & Events PERFORMANCE INDICATORS • Guest satisfaction and service-quality scores • Adherence to standard operating procedures and audit findings • Punctuality, attendance and grooming compliance • Cost, wastage and resource control within the section

Additional requirements

• Willing to work rotational shifts, weekends and public holidays as per the duty roster • Well-groomed, professional appearance in line with company uniform and grooming policy • Fluency in the local language plus working English; additional languages are an advantage • Background verification and submission of KYC documents on selection